Two kinds of help at home
People use "home care" for many kinds of help. Some of it is medical. Some of it is not. Knowing which is which makes it easier to ask for the right help.
What non-medical home care is
Non-medical home care is help with daily life. A caregiver comes to the home and helps a person stay safe and comfortable. The National Institute on Aging says most home-based long-term care is personal care. AARP describes this work as hands-on support that is not medical.
- Bathing, dressing and grooming
- Using the toilet and moving around the home
- Meals and eating
- Light housekeeping and laundry
- Company, conversation and activities
- Reminders and a watchful eye for safety
- Errands and going along to appointments
This kind of help can be ongoing. It can also change as a person's needs change.
What medical home health is
Home health is different. The National Institute on Aging says it covers help with health needs, like caring for wounds, managing medicines, using medical equipment and getting physical therapy. AARP says it usually needs a doctor's referral and is often short-term. It often follows a hospital stay or an illness.
Who provides non-medical care
Families can hire a caregiver directly, or they can use an agency. AARP says agencies usually begin with a simple talk about daily needs. Then they make a care plan with the person or a family member. The agency recruits, checks and trains caregivers, schedules visits and supervises the work. Many also arrange backup when a caregiver is out.
Caregivers may be called home care aides, personal care aides or home health aides. The job titles overlap, so ask what each person actually does.
The two side by side
- Non-medical home care helps with daily living. It is hands-on, but it is not medical care.
- Home health treats a health need. A doctor usually orders it, and it often lasts for a set time.
- Non-medical care often starts with a talk about daily needs and a plan for the tasks that matter most.
How people pay
The two are paid for in different ways. Public insurance may pay for short-term home health when a doctor orders it. It usually does not pay for ongoing personal care. Families often pay for that help themselves, or through long-term care insurance. Check your own plan so there are no surprises.
Which one do you need?
Some people need both. For example, a person may get therapy at home after surgery and also need help with meals and bathing. Ask a doctor which health services are needed, and whether a doctor's order is required. For help with daily tasks, a non-medical caregiver may be a good fit.
If you are not sure where to start, the Eldercare Locator can connect you with the Area Agency on Aging for your area. They can explain the services near you. Write down your questions before you call.
Good to know
The Michigan Attorney General's checklist for agencies that offer non-medical care says that families must decide for themselves whether an agency is a good fit. Our guide on choosing a home care provider has questions to help you do that.
Next step
Sparrow Haven Home Care provides non-medical in-home care. Every client gets an individualized consultation before services are finalized. Call (734) 436-3770 or schedule a consultation .
Sources
This guide is general information, written in our own words from these sources. Each was read on October 16, 2026.
- Services for Older Adults Living at Home
National Institute on Aging (NIA)
https://www.nia.nih.gov/health/caregiving/services-older-adults-living-home
Accessed October 16, 2026 - What Is Long-Term Care?
National Institute on Aging (NIA)
https://www.nia.nih.gov/health/long-term-care/what-long-term-care
Accessed October 16, 2026 - Who to Hire if You Need Caregiving Help
AARP
https://www.aarp.org/caregiving/financial-legal/who-to-hire-caregiving-support/
Accessed October 16, 2026 - Non-Medical Home Care Agency Checklist
Michigan Department of Attorney General
https://www.michigan.gov/-/media/Project/Websites/AG/consumer-education/FINAL_NonMedical_Home_Care_Agency_Checklist.pdf
Accessed October 16, 2026 - Eldercare Locator
Administration for Community Living (ACL), U.S. Department of Health and Human Services
https://eldercare.acl.gov/
Accessed October 16, 2026